Full job description

Overview:

Gift Shop Attendants provide exceptional service for our guests, process cash and card transactions, keep the gift shop stocked, tidy, and organized, and perform other related duties.

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Gift Shop Attendant responsibilities include, but are not limited to:

• Provides prompt, efficient, and courteous service to guests at all times
• Maintains the daily operation of the gift shop within the guidelines of retail operating procedures
• Collects payment for merchandise and follows all cash handling policies and procedures
• Assists in merchandising functions including display and store design, inventory receiving, stocking, and merchandise pricing
• Assists guests by suggesting products based on immediate needs and upselling products
• Sweep, dust, clean, and organize merchandise and gift shop
• Promptly report or resolve any guest complaints or issues in the store
• Reports any unsafe work condition
• Other duties as assigned

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What are we looking for?

• Due to the cyclical nature of the hospitality business, team members may be required to work varying schedules to reflect the business needs of the resort, including weekends and holidays
• Availability to work mixed shifts between 9 AM-9 PM
• Passion for providing exceptional service to guests and team members
• Proven job reliability, diligence, dedication, and attention to detail
• Teamwork and collaboration
• Must be able to communicate clearly and professionally with guests, coworkers and supervisors