General Manager

Full job description

S3 Hotel Group is seeking a dynamic and results-driven General Manager to lead operations at Hilton Garden Inn Irvine Spectrum/Lake Forest. This role is responsible for delivering exceptional guest experiences, maximizing financial performance, and ensuring full compliance with Hilton brand standards. The ideal candidate is a hands-on leader with strong operational discipline, financial acumen, and a passion for team development.

Leadership & Culture

  • Lead, coach, and develop all department heads and team members
  • Drive employee engagement, retention, and accountability
  • Promote a culture aligned with Hilton service standards
  • Maintain strong communication across all departments

Operations Management

  • Oversee Front Office, Housekeeping, Maintenance, and F&B operations
  • Ensure compliance with Hilton QA standards and brand expectations
  • Maintain high levels of cleanliness, service, and product quality
  • Drive guest satisfaction and service excellence

Financial Performance

  • Manage P&L and achieve revenue and profitability goals
  • Control labor and operating expenses
  • Analyze financial reports and implement cost-saving initiatives
  • Drive GOP and flow-through performance

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