Full job description

Derby City Gaming & Hotel boasts nearly 1,300 of the latest games, a grab-n-go restaurant, Oliver’s Chophouse & Bourbon Bar, a Kentucky Derby-themed hotel, and live music! The newly expanded Derby City Gaming & Hotel was voted one of the “Best Places to Work in Greater Louisville” by Louisville Business First

JOB SUMMARY

The Gaming Attendant is responsible for serving as an ambassador for guests by assuring quality guest service and a favorable gaming experience through payouts and general assistance as it pertains to the gaming floor.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Attend to and address guest needs and inquiries in a timely manner.
• Witness, approve, perform and verify gaming jackpots and fills.
• Monitor gaming activities in assigned area for gaming cheating or unusual activities.
• Keep work area in a clean and orderly manner.
• Provide change to guests.
• Account for change bank funds according to the cash handling policy.
• Make minor repairs to the gaming machines.
• Ensure compliance with the Bank Secrecy Act (BSA) and the property’s BSA policy.
• Monitor for suspicious transactions as defined by the BSA.

REQUIRED SKILLS AND ABILITIES

• Maintaining positive and productive relationships among all Team Members and guests.
• Oral and written communication skills
• Willingness to assume overall responsibility relative to the performance of the position.

EDUCATION AND EXPERIENCE

• A high school diploma or GED equivalent
• One year of guest service experience in a gaming industry is preferred.
• Ability to obtain a valid Racing License