Full job description

Are you ready to make a difference? Are you interested in being involved in a role that provides you with purpose? Wilks Funeral Homes is looking for deeply compassionate, emotionally mature individuals who are eager to make a positive impact in the lives of those experiencing the loss of a loved one. We seek caring professionals whose primary motivation is to serve our community with profound respect, empathy, and dignity.

With a location in Twin Falls, Wilks Funeral Homes is the preferred funeral and cremation provider in our area. With a commitment to provide a superior level of service, Wilks Funeral Homes has set a high standard of service resulting in the best possible memorial experience.

RESPONSIBILITIES:

We are seeking dedicated individuals to play a crucial role in supporting our licensed Funeral Directors and ensuring the respectful and compassionate care of deceased individuals and their families. As a Funeral Assistant, you will perform many of the same essential duties as a funeral director in a supportive capacity.

This role demands a combination of professionalism, deep compassion, and strict adherence to our high standards as you fulfill the following responsibilities:

• Assist with and facilitate funeral services, viewings, and visitations.
• Safely and respectfully make transfers of decedents into our care from care facilities, medical centers, homes, or “on-scene”.
• Assist with the operation of the crematory, maintaining the highest standards of respect and protocol.
• Coordinate closely with families, providing guidance and exceptional care under the direction of licensed staff.
• Maintain compassionate, emotionally supportive interactions with families at all times.
• Coordinate with Funeral Directors and clearly communicate important details.
• Comply with established procedures and be thorough in documentation.
• Uphold strict confidentiality and privacy standards.
• Note: In compliance with Idaho state law, this unlicensed role will strictly support licensed staff and will NOT independently conduct arrangement conferences with families, sign death certificates, or conduct burial/funeral services where the body is present.
• Must be able to lift and carry 80 pounds and pull objects 135 pounds.

QUALIFICATIONS:

• High School Diploma or equivalent.
• Valid Driver’s License and a good driving record.
• Comprehensive on-the-job training provided.
• A genuine, caring heart with the emotional maturity to work in a sensitive and deeply compassionate environment.
• Strong attention to detail and ability to follow established procedures.
• Excellent interpersonal and communication skills for coordinating with families and team members.
• Initiative to help other team members without instruction.
• Able to maintain strict confidentiality.
• Maintain professional demeanor and appearance.

FULL TIME BENEFITS:

We value our team members and believe in providing a supportive work environment. Join us and enjoy the following benefits:

• Generous compensation.
• Full health benefits, including medical, dental, and vision coverage.
• Generous Paid time off, ensuring healthy work-life balance.
• Opportunities for professional development and career advancement.
• Matching Retirement Plans.
• Continuing education through quarterly development and training sessions.