Full job description

Westgate Family Dentistry in Spartanburg, SC is currently looking for an experienced Dental Front Office administrator to join our dynamic team. The ideal candidate will have a solid background in dental office administration, excellent communication skills, and the ability to work in a busy front office while providing exceptional patient care. If you have previous experience working in a dental practice and are familiar with dental terminology, patient management, and dental software systems (preferably Eaglesoft), we want to hear from you!

Key Responsibilities:

• Patient Management: Greet patients, check them in, and update medical records
• Appointment Scheduling: Schedule, reschedule, and confirm appointments with accuracy
• Insurance Verification: Verify patient insurance coverage, obtain authorizations, and assist with claims submission
• Billing & Payments: Collect payments, process billing, and maintain accurate financial records
• Software Management: Use Eaglesoft to maintain patient records, appointments, and billing
• Administrative Support: Answer phone calls, respond to emails, and maintain office organization
• Ensure HIPAA compliance and confidentiality of patient information

Requirements:

• Minimum 1 year of experience in a dental office required
• Experience with Eaglesoft dental software is highly preferred
• Strong communication and interpersonal skills
• Excellent organizational abilities and attention to detail
• Ability to multi-task in a fast-paced environment
• Basic knowledge of dental terminology, procedures, and insurance processes