Full job description

Status: Full Time

Hours of Work: 8:30 AM–5:30 PM Monday through Friday

Our busy private practice physical therapy clinic is seeking a self-motivated, detail-oriented individual to join our team as a Front Office Coordinator. This position is the first point of contact for our patients, making professionalism, organization, and excellent customer service essential.

Key Responsibilities:

• Warmly greet and assist patients at check-in and check-out
• Answer and direct phone calls in a professional manner
• Enter, update, and scan patient information accurately
• Verify insurance benefits and assist with patient authorizations
• Organize and maintain patient charge sheets
• Collect and process patient payments
• Maintain an organized, efficient, and welcoming front desk and office environment

Qualifications:

• Strong communication and customer service skills
• Ability to multitask in a fast-paced setting
• Reliable, self-motivated, and highly organized
• Previous medical office or insurance verification experience a plus, but not required