Full job description

About X Shadyside:

We are a state-of-the-art training and performance facility that has been located on Walnut Street for over 30 years, serving 1:1 clients, semi-private strength training sessions, general membership members and athletes to improve sport performance and reduce the risk of injury. We thrive on providing our community with opportunities to grow, engage, learn and connect while having fun!

What we are looking for:

We are seeking friendly, dependable, and energetic Front Desk Attendants to join our growing gym team here at X Shadyside. As the first point of contact for our members and guests, you’ll play a key role in creating a welcoming, positive, and professional environment for our X Shadyside community!

Responsibilities:

• Greet members and guests with enthusiasm and professionalism.
• Check members in and assist with new memberships and renewals.
• Answer phone calls, emails, and general inquiries.
• Maintain a clean, organized, and inviting facility.
• Enforce gym policies to ensure a safe and enjoyable experience for all members and guests.

Qualifications:

• Excellent customer service and communication skills.
• Reliable and punctual with attention to detail.
• Comfortable handling cash and basic computer systems.
• Positive attitude and team-oriented mindset.
• Previous customer service experience preferred (fitness industry experience a plus).

Availability Requirements:

• Must be available to work weekday evening shifts and weekends.
• Weekday evening shifts are from 4 PM to 9 PM
• Saturday shifts are split into 6-hour shifts.
• Sunday shifts are split into 5-hour shifts.
• Flexible schedule preferred.