Full job description

Job Overview
We are seeking an energetic and detail-oriented Front Desk Receptionist to be the welcoming face of our organization. In this vital role, you will manage front desk operations, handle multi-line phone systems, and provide exceptional customer service to visitors, clients, and team members. Your organizational skills and office management expertise will ensure smooth daily operations, creating a positive first impression and supporting the overall efficiency of our office environment. This paid position offers an exciting opportunity for individuals with strong clerical and administrative experience to thrive in a dynamic setting.

Responsibilities

• Greet visitors warmly, assist with check-in procedures, and direct them appropriately
• Manage multi-line phone systems with professionalism, practicing excellent phone etiquette
• Handle incoming calls, answer inquiries, and transfer calls efficiently using office phone protocols
• Maintain organized files, data entry records, and ensure accurate document proofreading
• Support office management tasks such as calendar management, appointment scheduling, and event coordination
• Perform clerical duties including filing, photocopying, scanning, and mail distribution
• Utilize computer skills across Microsoft Office Suite, Google Workspace, and other office software to support daily operations
• Assist with bookkeeping tasks using QuickBooks or similar accounting tools when needed
• Provide customer support by addressing inquiries promptly and professionally
• Support administrative functions such as proofing documents, managing office supplies, and maintaining a tidy reception area

Experience

• Proven experience in office management or administrative support roles with a focus on front desk responsibilities
• Prior clerical experience including data entry, filing, and document proofreading
• Strong customer service background with excellent communication skills in both bilingual settings (if applicable)
• Familiarity with multi-line phone systems and professional phone etiquette
• Proficiency in Microsoft Office (Word, Excel), Google Workspace (Gmail, Calendar), and general computer literacy
• Experience working in medical or dental reception is a plus but not required; relevant personal assistant experience is also valued
• Ability to manage time effectively while handling multiple tasks in a fast-paced environment
• Knowledge of bookkeeping software such as QuickBooks or similar tools is advantageous