Full job description

Overview
We are seeking a dynamic and friendly Front Desk Receptionist to be the welcoming face of our organization. This vital role involves managing front desk operations, providing exceptional customer service, and supporting office management tasks to ensure a smooth and professional environment. The ideal candidate will be energetic, organized, and possess excellent communication skills, with the ability to handle multiple responsibilities efficiently. This paid position offers an exciting opportunity to develop your administrative expertise while contributing to a positive workplace atmosphere.

Responsibilities

• Greet visitors and clients warmly, ensuring they feel welcomed and attended to promptly
• Manage multi-line phone systems, directing calls accurately and professionally using proper phone etiquette
• Handle incoming and outgoing correspondence, including emails, mail, and packages with attention to detail
• Maintain organized filing systems, data entry records, and manage document proofreading for accuracy
• Support office management tasks such as calendar management, appointment scheduling, and basic bookkeeping using QuickBooks or similar software
• Assist with clerical duties including photocopying, scanning, filing, and updating records in Google Workspace and Microsoft Office applications
• Provide exceptional customer support by addressing inquiries efficiently and maintaining a positive attitude at all times

Qualifications

• Proven office or administrative experience with strong organizational skills and attention to detail
• Proficiency in computer literacy including Microsoft Office Suite (Word, Excel, Outlook) and Google Workspace tools
• Experience with multi-line phone systems and excellent phone etiquette skills
• Bilingual abilities are highly preferred to serve diverse client needs effectively
• Knowledge of office management practices such as calendar management, data entry, filing, proofreading, and time management techniques
• Previous experience as a dental or medical receptionist is a plus; personal assistant experience is also valued
• Strong typing skills with accuracy and speed; familiarity with clerical tasks like bookkeeping using QuickBooks is advantageous