Full job description

Receptionist – Collision Center

About Us:
We’re a growing auto collision center that takes pride in helping our customers get back on the road with confidence. Our team is friendly, hardworking, and dedicated to providing excellent service from start to finish.

Position Overview:
The Receptionist is the first point of contact for our customers — both in person and over the phone. You’ll play a key role in creating a positive first impression, assisting with customer check-ins, scheduling estimates, and supporting the office team with daily tasks.

Responsibilities:

• Greet customers in a professional and friendly manner
• Answer and route incoming phone calls
• Schedule repair appointments and coordinate with estimators
• Collect and update customer and vehicle information
• Handle payments and maintain accurate records
• Communicate with insurance companies and vendors as needed
• Assist with filing, data entry, and other administrative duties
• Keep the front office organized and presentable

Qualifications:

• Previous experience in customer service or office administration (automotive experience a plus)
• Excellent communication and organizational skills
• Professional appearance and positive attitude
• Ability to multitask in a fast-paced environment
• Bilingual (English/Spanish) preferred
• Basic computer skills (Microsoft Office, CCC One, or similar systems a plus)