Full job description

The Front Desk/Receptionist I is the first of many important positions of the organization. The receptionist is responsible for performing a variety of tasks related to greeting patients, patient registration, answering the telephone, review of patient payer status, verification of Medicaid, Medicare, Self-Pay and Insurance eligibility and demonstrating the ability to be a team member and have knowledge and skills to appropriately communicate and interact with the patients, families and visitors of all age groups while being sensitive to their culture and religious beliefs.

CLASS CHARACTERISTICS:This is the entry-level class in the Front Desk/Receptionist series. This class is distinguished from Front Desk/Receptionist II by the performance of the more routine tasks and duties assigned to positions within this series. Employees at this level are not expected to perform with the same independence of direction and judgment on matters related to established procedures and guidelines as are positions allocated to Level II

About Us: At Mallory Community Health Center, we are committed to providing high-quality, patient-centered care to our community. We believe in a collaborative work environment where each team member plays an integral role in promoting the health and well-being of our patients.

Why Join Us?

• Mission-Driven Work: Support a community-focused healthcare organization dedicated to improving lives.
• Professional Growth: Opportunities for training, development, and career advancement.
• Comprehensive Benefits: Competitive salary, health insurance, retirement plans, and more.
• Positive Work Environment: Join a team of passionate professionals in a supportive setting.

Knowledge, Skills & Abilities:

• Strong interpersonal skills to provide excellent customer service.
• An understanding of and ability to maintain confidentiality guidelines.
• Ability to work well with people from diverse socioeconomic/cultural backgrounds.
• Knowledge of basic record keeping, filing systems, and electronic health records.
• Demonstrate skills in written and oral communications, including assisting patients with necessary forms of completion and daily cash drawer close-out and deposits.

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