Full job description

Job Summary
We are seeking an energetic and professional Front Desk Receptionist to be the welcoming face of our organization. In this vital role, you will manage front desk operations, serve as the first point of contact for visitors and callers, and support administrative functions to ensure smooth office flow. Your positive attitude, excellent organizational skills, and ability to handle multiple tasks with efficiency will contribute significantly to creating a welcoming and organized environment for clients, staff, and guests alike. This paid position offers an exciting opportunity to develop your office management skills while supporting a dynamic team.

Responsibilities

• Greet visitors warmly, verify appointments, and direct them appropriately within the office
• Manage multi-line phone systems, screen calls, take messages, and transfer calls with professionalism and courtesy
• Handle incoming correspondence, emails, and inquiries promptly and accurately
• Maintain appointment calendars
• Perform data entry tasks including filing, updating records, and maintaining databases with precision
• Support office management activities such as ordering supplies, organizing files, and proofreading documents for accuracy
• Provide excellent customer service by addressing inquiries efficiently and supporting client needs
• Manage clerical tasks such as photocopying, scanning, faxing, and maintaining organized filing systems
• Uphold phone etiquette standards ensuring clear communication and professional interactions at all times

Experience

• Prior office experience or administrative support roles demonstrating strong organizational skills
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook)
• Experience with multi-line phone systems and customer support environments
• Bilingual abilities are highly desirable to serve diverse client needs effectively
• Familiarity with office management procedures including filing, data entry, calendar management, and proofreading
• Personal assistant or medical receptionist experience can provide valuable skills for this role
• Demonstrated ability to handle clerical tasks efficiently while maintaining attention to detail and professionalism