Full job description

Company Overview
Bright Horizons Inc. is dedicated to serving individuals with developmental disabilities in Albuquerque. Our mission is to deliver exceptional, personalized care while fostering independence and enhancing quality of life. We pride ourselves on a supportive work environment that encourages professional growth and internal advancement.

Job Overview
We are seeking an energetic and detail-oriented Front Desk Receptionist to be the welcoming face of our organization. In this vital role, you will manage front desk operations, handle multi-line phone systems, and provide outstanding customer service to visitors, clients, and staff. Your organizational skills and computer literacy will help ensure smooth office management and effective communication across departments.

The ideal candidate brings a positive, professional attitude and understands that the front desk is often the first impression of our organization. We are looking for someone who is adaptable, willing to pivot when priorities shift, and open to taking on new challenges with a team-oriented mindset. Strong time management, reliability, and dependability are essential, along with the ability to confidently manage daily front desk responsibilities while utilizing downtime efficiently to support administrative needs, maintain organization, and contribute to overall office productivity while fostering a welcoming and supportive environment.

Responsibilities

• Welcome and greet visitors warmly, directing them appropriately to ensure a positive and professional first impression
• Answer multi-line phone systems promptly, professionally, and courteously, routing calls and providing accurate information
• Manage incoming and outgoing correspondence, including emails and mail distribution
• Maintain accurate records through data entry, filing, proofreading, and document organization
• Support office operations through appointment scheduling and calendar coordination
• Assist with clerical duties such as photocopying, scanning, faxing, and organizing documents, out of office errands
• Utilize software platforms including Microsoft Office, Google Workspace, QuickBooks, and other office management systems to support daily operations
• Provide administrative support to office staff with day-to-day tasks as needed
• Routinely submit and track office supply orders to maintain operational efficiency
• Maintain cleanliness and organization of the front office and shared work areas
• Monitor and maintain office equipment, including copiers, and coordinate service or maintenance when needed