Full job description

Job description :

Smart Alliance Group is seeking a professional ,polite and well-presented Receptionist to manage front desk operations and provide administrative support.

In this role, you will be the first point of contact for our clients and visitors, responsible for creating a welcoming environment and ensuring smooth front desk operations.

You will manage incoming calls, greet guests, and provide administrative support to the team, contributing to our commitment to exceptional service.

Key Responsibilities :

• Greet and assist visitors in a courteous and professional manner
• Answer, screen, and direct phone calls and emails
• Manage visitor registration and office access procedures
• Schedule meetings and coordinate meeting rooms
• Manage incoming calls, redirecting them to the appropriate department.
• Maintain front desk cleanliness and organization
• Support HR and administration with basic documentation
• Coordinate with internal departments as required
• Proficient in Microsoft Office applications.