Full job description

Key Responsibilities:

• Answer and respond to inquiry emails in a timely and professional manner
• Receive, screen, and direct incoming phone calls
• Greet clients and visitors courteously and professionally
• Prepare, update, and maintain Statements of Account (SOA)
• Create, update, and manage records using Microsoft Excel
• Prepare and send monthly reports to management
• Handle general administrative and secretarial tasks
• Assist with import and export documentation
• Process and manage transactions using Dubai Chamber (Certificates of Origin, attestations, and related services)
• Maintain organized filing systems for documents and records
• Coordinate with internal departments and external clients as needed

Skills & Qualifications:

• Proficient in Microsoft Excel and MS Office
• Strong email and business communication skills
• Knowledgeable in import and export
• Organized, detail-oriented, and able to multitask
• Professional phone etiquette and customer service skills
• Ability to work independently and meet deadlines