Full job description

Front Desk Receptionist – Tu Tu’ Tun Lodge
Gold Beach, OR | Full-Time or Seasonal | Hourly + Housing Available

Tu Tu’ Tun Lodge—recently named one of Esquire’s Best New Hotels in the World (2025) and one of Travel + Leisure’s Top Resorts in the Western U.S.—is a luxury retreat nestled on the banks of the Rogue River in Southern Oregon. We are seeking a warm, organized, and guest-oriented Front Desk Receptionist to join our hospitality team for the upcoming season.

Position Overview

As the first point of contact for arriving guests, the Front Desk Receptionist plays a vital role in creating a welcoming and seamless guest experience. This position handles reservations, check-in and check-out, guest communications, concierge support, and daily front desk organization.

Key Responsibilities

• Greet guests warmly and manage check-ins/check-outs efficiently
• Handle phone and email inquiries regarding reservations, availability, and lodge amenities
• Coordinate spa, activity, and restaurant reservations
• Provide thoughtful concierge services, including local recommendations and coordinating guest experiences
• Maintain and restock front desk materials each morning, including:
• Spa menus (printed and displayed)
• Property maps
• Current activity & offerings guide
• Dinner and bar menus
• List of local recommendations
• Kayak and paddleboard waivers
• Communicate clearly with housekeeping, kitchen, and leadership teams to ensure guest needs are met
• Maintain an organized, professional, and welcoming front desk area