Full job description

“`Duties“` – Greet guests and provide excellent customer service – Check-in and check-out guests efficiently and accurately – Answer phone calls and respond to guest inquiries – Assist guests with reservations, room changes, and other requests – Handle guest complaints or concerns in a professional and timely manner – Maintain a clean and organized front desk area – Collaborate with other hotel departments to ensure guest satisfaction – Perform night audit duties as required “`Requirements“` – Previous experience in a front desk or customer service role preferred – Strong guest relations skills with the ability to provide exceptional service – Bilingual/multilingual skills are a plus – Knowledge of hotel operations and hospitality industry standards – Excellent communication and interpersonal skills – Proficient in using phone systems and other office equipment – Ability to handle cash transactions accurately – Attention to detail and strong organizational skills Please note that this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Job Types: Full-time, Seasonal

Pay: $14.00 – $16.00 per hour