Full job description

Job Summary

Connell Foundation Food Group LLC is hiring a full-time Front Desk Attendant for our premier state-of-the-art fitness center, the Fieldhouse, located in The Park directly off Route 78 in Berkeley Heights, NJ. Fieldhouse is a boutique; high-end fitness facility focused on delivering a premium training experience to our members.

We are looking for a friendly and organized Front Desk Attendant to join our team. In this role, you will be the first point of contact for visitors, clients and callers, ensuring a warm welcome and smooth daily operations. Your role is vital in creating a positive impression and supporting the overall efficiency of the office environment. The ideal candidate is personable, detail-oriented, and proficient with office technology, ready to handle multiple responsibilities with professionalism and enthusiasm.

Hours vary, flexibility required. Morning, afternoon and evening schedule as well as one weekend day/week. As a full-time employee, you will enjoy excellent work life balance with an attractive Paid Time Off (PTO) program, , and a non-contributory pension plan. All applicants must have work schedule flexibility to include days, nights, weekends, and holidays. For the right hospitality professional, this is a unique opportunity to build relationships and support our membership-based community.

Duties

• Check for email inquiries or voicemail and respond to any urgent business
• Greet members and guests upon arrival and assist as necessary
• Manage member check-in and monitor gym access
• Answer phone calls and emails, respond to inquiries, and direct calls to appropriate staff
• Assist with membership sign-ups, cancellations, and updating member account information
• Stay abreast of expiring and overdue memberships
• Provide information about fitness classes, wellness services, and policies
• Manage marketing materials and promotional flyers
• Keep the front desk area clean, organized, and stocked with necessary supplies
• Assist with tours for potential members and guests
• Follow up with potential members via email, phone, or social media
• Manager inventory, including retail, refreshments, towels, and other locker amenities