Full job description

Do you enjoy working with the public and helping guests create amazing vacation memories? Then we want you to join our family!

Responsibilities (including but not limited to)

• Greet and welcome guests
• Answer, screen and forward incoming phone calls
• Provide basic and accurate information in-person and via phone
• Check guests in and out for their stays
• Assist guests during their stay
• Make reservations
• Opening and closing procedures each day
• Run guest occupancy and other reports to check for accuracy
• Effectively communicate with each department

Skills

• Professional attitude and appearance
• Excellent written and verbal communication skills
• Ability to be resourceful and proactive when issues arise
• Detail oriented and great organizational skills
• Multitasking and time-management skills, with the ability to prioritize tasks
• Able to work in a faced paced environment
• Good customer service skills
• Experience with office equipment (such as fax machines, computers and printers)