Full job description

Job OverviewAbout Us:

[Your Business Name] is a fun, fast-paced dog grooming salon dedicated to providing exceptional care and grooming services for our furry clients. We pride ourselves on creating a welcoming environment for pets and their parents alike.

Job Description:

We are seeking a friendly, organized, and reliable Front Desk & Grooming Assistant to join our team. This role is a combination of client-facing responsibilities and behind-the-scenes support for our grooming staff. You will be the first point of contact for our clients, managing appointments, answering phone calls, and providing excellent customer service. In addition, you will assist the groomers by preparing grooming areas, cleaning up after appointments, and helping with general salon upkeep.

Responsibilities:

• Greet clients and their pets in a friendly and professional manner
• Schedule appointments, answer phone calls, and manage client inquiries
• Assist groomers with setup, cleaning, and organizing grooming areas
• Maintain cleanliness of reception, grooming, and common areas
• Provide basic pet care as needed, under guidance of groomers
• Handle point-of-sale transactions and retail sales

Requirements:

• Experience in customer service or reception preferred
• Comfortable around dogs of all sizes and breeds
• Ability to lift up to [X] lbs and handle light physical work
• Strong organizational and communication skills
• Positive attitude and team player mentality