Full job description

Now Hiring: Front Desk Agent (with Airport Shuttle Duties)
Hampton Inn Colorado Springs-Airport
2077 Aerotech Drive, Colorado Springs, CO 80916

Join our welcoming, energetic team at the Hampton Inn Colorado Springs-Airport—just minutes from COS Airport! We’re seeking a dependable Front Desk Agent who loves delivering great guest experiences and is comfortable behind the wheel for our complimentary airport shuttle.

Key Responsibilities:

• Greet and check in/out guests with friendly, efficient service
• Manage reservations, process payments, and answer questions professionally
• Deliver top-notch hospitality aligned with Hampton by Hilton standards
• Safely operate the hotel shuttle to/from Colorado Springs Airport for guest pickups and drop-offs
• Handle additional front desk duties like phone calls and coordinating guest requests

What We’re Looking For:

• Hotel front desk or customer service experience is a plus (we provide training for the right candidate!)
• Valid driver’s license and clean driving record (essential for shuttle responsibilities)
• Ability to stay composed and helpful during peak travel times
• Excellent communication skills and a passion for assisting travelers
• Comfort working solo on evening shifts