Full job description
Sorry. No LMIA available
affordable shared housing available
health benefits
staff events and activities
summer bonus

The Best Western Plus Valemount Inn and Suites is a friendly, family‑owned hotel offering a professional, welcoming workplace where team members are supported and encouraged to grow. If you enjoy meeting people, take pride in great service, and love mountain living, this could be the perfect opportunity for you.

Nestled between mountain ranges in the beautiful Robson Valley, Valemount is a vibrant but small
community known for outdoor adventure, stunning scenery, and a relaxed lifestyle. From hiking, biking, and snow sports to wildlife viewing and community events, Valemount has a lot to offer if these are your interests.

To learn more about our property, location, and services available in the community, visit: www.valemount.jobs

Job Summary

As a Front Desk Agent / Night Auditor, you will primarily work day shifts, with some overnight shifts included. You’ll provide warm, professional guest service while ensuring accurate financial reconciliation during night audit shifts. Reporting to the Front Desk Manager, you’ll work both independently and as part of a supportive team interacting with other departments on a regular basis.

Key Responsibilities

Front Desk Duties (Day / Evening Shifts)

Welcome guests with a friendly, professional attitude
Perform check‑ins and check‑outs; issue room keys and explain hotel amenities
Manage reservations (phone, online, and walk‑in)
Provide concierge services, recommend local attractions, and arrange bookings
Process payments, cash/credit transactions, and guest folios
Answer phones, resolve minor guest concerns, and coordinate with housekeeping
Maintain a clean, organized front desk area
Complete shift‑end cash summaries