Front Desk Agent

Full job description
Join Our Opening Team

LivSmart Studios by Hilton is looking for friendly, professional, and service-driven Front Desk Agents to join our opening team in Clarksville. We are seeking individuals who are passionate about hospitality and committed to creating outstanding guest experiences.

Hilton experience is preferred, especially candidates familiar with Hilton brand standards and hotel operating systems.

Responsibilities

Greet guests and provide exceptional customer service throughout their stay
Handle guest check-ins and check-outs efficiently and professionally
Answer phones, respond to guest inquiries, and assist with reservations
Process payments and maintain accurate guest records
Resolve guest concerns in a timely and professional manner
Maintain knowledge of hotel services, amenities, and local area information
Work closely with housekeeping and maintenance teams to ensure guest satisfaction
Follow all Hilton brand and property service standards
Qualifications

Previous hotel front desk experience preferred
Hilton experience strongly preferred
Experience with PMS is a plus (Hilton operations systems)
Strong communication and multitasking skills
Professional appearance and positive attitude
Ability to work flexible shifts, including evenings, weekends, and holidays
Reliable transportation and dependable attendance required


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