Full job description

We are looking for a Hotel Front Desk Agent to serve as our guests’ first point of contact and manage all aspects of their accommodation. Hotel Front Desk Agent responsibilities include registering guests, managing reservations and providing information about rooms, rates and amenities. Ultimately, you will help create a pleasant and memorable stay for our guests.

Responsibilities

• Perform all check-in and check-out tasks
• Inform customers about payment methods and verify their credit card data
• Welcome guests upon their arrival and assign rooms
• Provide information about our hotel, available rooms, rates and amenities

Skills

• Work experience as a Hotel Front Desk Agent
• Experience with hotel reservations software
• Customer service attitude
• Excellent communication and organizational skills