Full job description

Front Desk Agent

Hilton Garden Inn Tupelo

About the Company:

LRC2 Management is a leading hospitality company that values exceptional guest service and employee satisfaction. We strive to provide a welcoming and rewarding environment for our guests and employees alike.

Description of the role:

As a Front Desk Agent at LRC2 Management in Oxford, MS, you will be the first point of contact for our guests, providing exceptional customer service and assistance. You will be responsible for greeting guests, checking them in and out, answering inquiries, and ensuring their stay is comfortable and enjoyable.

Benefits:

• Dental insurance
• Employee discount
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Responsibilities:

• Greet and check-in/out guests in a friendly and efficient manner
• Answer phone calls and provide information to guests
• Assist guests with inquiries, requests, and resolving any issues that may arise
• Process payments and maintain accurate records