Full job description
Are you passionate about hospitality and love making people feel at home? We are looking for friendly, service-oriented Front Desk Agents to become part of our work family!
As a Front Desk Agent, you’ll be the face of our hotel, ensuring every guest has a seamless, welcoming experience. From managing reservations to assisting guests with their needs, you’ll play a vital role in daily hotel operations while providing top-notch customer service.
Your Role Includes:
- Safeguarding guest privacy and safety
- Making, editing, and confirming reservations
- Communicating with guests and team members
- Operating phones and computers efficiently
- Gathering and interpreting reports
- Maintaining clean and inviting public areas
- Handling cash, keys, and deposits
- Assisting with other duties as assigned
What We’re Looking For:
- Dedication, flexibility, and a positive attitude
- Availability to work nights, weekends, and holidays
- Authorization to work in the United States
- Prior hotel front desk experience is a plus, but not required
- Ability to operate brand management software
- Physical capability to lift up to 50 lbs, push/pull cleaning carts, and frequently stand, walk, bend, or kneel
What We Offer:
- Competitive pay with holiday and PTO benefits
- A supportive team that mentors, challenges, and celebrates your growth
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