Full job description

Hiring Shift: 3pm-11pm

We understand the hospitality industry could be a hard industry to work in. Hospitality is amongst one of the largest employment industries in the world. The demand for hospitality associates is growing, especially in Montrose. We are looking for a strong, reliable candidate to excel in a new career.

Job Overview

Responsible for attending to the need of all guests especially during check-in and check-out times. They are often the first face a guest sees, so their role in the Hotel is critical.

Qualifications & Requirements (preferred)

· Hotel Front Desk Experience.

· Guest Services Representative Experience.

Essential Job Functions

· Providing information to guests about policies, services, and amenities

· Responding to requests from guests for assistance and information about the local area (directions, places to eat, etc.)

· Processing all types of payments

· Selling rooms to “walk-in” customers

· Making reservations in person and over the phone

· Inform housekeeping staff of room availability

· Respond to guest requests

· Answer the phone

· Balancing the cash drawer

· Making any correction to accounts that may be necessary

· Entering/ changing reservation information on the computer system

· Posting charges to guest accounts