Front Desk Agent

Full job description

Home2 Suites and SpringHill Suites Hilton Head Island are looking for talented and engaging individuals to join our Front Desk team! Job functions include, but are not limited to:

  • Perform all check-in and check-out tasks
  • Manage online and phone reservations
  • Inform customers about payment methods and verify their credit card data
  • Register guests collecting necessary information (like contact details and exact dates of their stay)
  • Welcome guests upon their arrival and assign rooms
  • Provide information about our hotel, available rooms, rates and amenities
  • Respond to clients’ complaints in a timely, compassionate, and professional manner
  • Communicate with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests’ needs

Multiple shifts available.

Job Type: Full-time

Pay: $18.00 per hour


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