Full job description

At Pursuit, we offer more than just a place to visit, we create opportunities for our guests to truly connect with iconic destinations. Our experiences include world-class attractions and distinctive lodges, all designed to highlight the unique beauty of each location. Beyond that, we offer thoughtfully crafted restaurants, retail, and transportation services that help our guests immerse themselves fully in the experience. What ties it all together are the friendly faces you’ll find along the way, the thoughtful amenities, and the delightful details that make every visit feel personal and unforgettable.

What will you do in this job?

• Greet guests in a welcoming and enthusiastic manner
• Register and assign rooms to guests, maintaining knowledge of availability for walk-in guests
• Communicate with housekeeping to update the status of room readiness, arrivals, and departures
• Offer guests information about available services, points of interest in the park and surrounding area, and entertainment options
• Offer assistance to guests and teammates where needed
• Be a utility player who can complete a variety of job duties

This job description describes at a high level what a Front Desk Associate does, but no document can anticipate every single task, issue or project that could come up. We work as a team and believe that we succeed together – these job duties may change based on the needs of the team and company as a whole.

What skills and experience do you need for this job?

• Previous Front Desk experience strongly preferred
• Work-ethic and commitment to the team and guest is key
• Be willing and able to work solo or as a part of a larger team
• Be committed to Safety First and the highest quality of cleaning & sanitizing standards
• Be organized with a great eye for detail
• Be a good communicator, always suggesting ideas and solutions

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