Full job description

Front Desk / Case Manager & Scribe – Join Our Growing Team!

Location: Marshalls Creek
Job Type: 32-35 hours
Schedule:

● Monday, Wednesday: 8:30 AM-12; 1:30 – 6:00 PM

● Tuesday, Thursday: 1:30-6:00 PM

● Friday: 8:30 AM- 12; 1:30-5:30 PM

●Position Overview

We’re seeking a highly motivated and multitasking rockstar to join our team as a Front Desk / Case Manager & Scribe. This position is ideal for someone who thrives in a fast-paced, people-focused environment where every day brings variety and purpose.

You’ll be the friendly face that welcomes our patients, the organized mind that manages their care plans and schedules, and the attentive ear that supports our provider with chart note dictation. Answering phones, checking patients in and out, and juggling multiple responsibilities efficiently will be a key part of your success in this role.

Note: Scribing/chart note dictation experience is a plus but not required—we will train the right candidate!

Key Responsibilities

● Greet and check-in/check-out patients with professionalism and warmth

● Answer incoming calls, manage inquiries, and schedule appointments

● Collect co-pays and outstanding balances

● Serve as a case manager by guiding patients through care plans and presenting financial options

● Assist with scribing and dictating chart notes for the Chiropractor

● Maintain accurate and complete patient records and documentation

● Ensure that all patient needs are met with compassion and attention to detail

● Multitask across administrative and clinical duties in a team-driven environment

What We’re Looking For

● High school diploma or equivalent required

● Prior experience in a front desk, case management, or medical office role preferred, but not necessary.

● Customer service or sales experience is a plus