Job Overview
We are seeking an energetic and dynamic Food & Beverage Director to lead our hotel’s culinary and hospitality operations. This pivotal role involves overseeing all food and beverage outlets, ensuring exceptional guest experiences, and driving revenue growth. The ideal candidate will possess a passion for hospitality, strong leadership skills, and a comprehensive understanding of hotel management. You will inspire your team to deliver outstanding service while maintaining operational excellence and budget adherence. Join us to create memorable dining experiences that elevate our guests’ stay and foster a vibrant, guest-centric environment.

Duties

• Lead and supervise all food and beverage departments, including restaurants, bars, room service, and banquets, ensuring seamless operations and high standards of service
• Develop and implement innovative menus, promotions, and service protocols to enhance guest satisfaction and increase revenue
• Manage daily operations by coordinating staff schedules, overseeing inventory control, and ensuring compliance with health and safety regulations
• Collaborate with other hotel departments such as front desk, housekeeping, and human resources to deliver cohesive guest services
• Monitor financial performance through budgeting, revenue management, cost control, and profit analysis to meet or exceed financial targets
• Recruit, train, motivate, and evaluate team members to foster a positive work environment focused on exceptional customer service
• Maintain guest relations by addressing feedback promptly and ensuring all guests enjoy a memorable dining experience

Requirements

• Proven experience in hospitality management with a focus on food & beverage operations within a hotel or resort setting
• Strong supervisory skills with previous experience managing diverse teams in a fast-paced environment
• Excellent customer service skills with the ability to handle guest concerns professionally and efficiently
• Knowledge of revenue management strategies to optimize profitability across outlets
• Familiarity with hotel management systems, multi-line phone systems, front desk operations, night audit procedures, and human resources practices
• Multilingual or bilingual abilities are highly desirable to serve a diverse clientele effectively
• Leadership qualities that inspire teamwork while maintaining high standards of hospitality excellence