Job Description

Roles & Responsibilities

• Monitor, observe, conclude, and evaluate the quality of works, meeting the required standards, ensuring that field operations are well controlled.
• Organizes and distributes work among his team and supervises the implementation of work plans.
• Determines his area’s needs for non-budgeted resources during unscheduled special occasions requiring extra services, and coordinates with the concerned as per the adopted procedures to provide these resources.
• Coordinates with the concerned, as per the adopted procedures to reduce the expenditure of budgeted resources during unanticipated slow periods.
• Receives complaints and requests for special tasks from his manager, deals with them promptly, and reports feedback.
• Monitors work progress and report unresolved problems to his manager.
• Monitor the performance of his team’s productivity.
• Assesses his subordinates’ performance, determines training needs and suggests disciplinary actions.
• Develops documentation necessary to ensure effective control.
• Ensures quality within functions/ tasks performed by himself and staff reporting to him.
• Responsible for complying with the applicable quality procedures, instructions, requirements, laws, regulations from customers, regulatory and statutory bodies and those applicable to his job requirements
• Identify the grey areas and bring in process efficiency
• Performs other tasks as required.
• Responsible for the overall supervision and training of the staff members to provide the necessary guidance.
• Control on overtime.
• Deal with their counterparts (on the ground) and understand their requirements, develop an initiative to solve the client concerns within our standards.
• Coordinates the field activities so that daily, short term and long-term objectives can be achieved and also closely monitors the progress of the work.
• Responding to all on-call tasks and supporting the Ground Operations under your supervision.
• Maintaining all field rules and responsibilities and ensuring employees in GO adhere to the rules.
• Assigning schedules and the appropriate supplies and equipment needed.

Desired Candidate Profile

• HSE Qualification; Technical Diploma with 3 years of supervisory experience or 5 Years’ experience as a supervisor in a related field with an academic qualification.
• 3-5 years of related experience
• A clear understanding of the business and service line
• Practical experience in managing operational teams, HSE practices, system training, and relevant software applications, including MS Office.
• Strong leadership, communication, and interpersonal skills, with the ability to organize, multitask, and prioritize effectively.
• Proactive, resourceful, and results-oriented, with the ability to resolve issues, work under pressure, and maintain a team-focused approach.