Full job description

Job Summary:

Candidate will ensure smooth communication between clients, internal teams, and vendors, while maintaining accurate records in the company CRM and managing pre-event deliverables.

Key Responsibilities:

• Enter and maintain accurate customer data in the company CRM.
• Follow up with accounts regarding invoicing and collections.
• Coordinate client requests with the Customer Experience (CX) team, including portal logins and access.
• Work with Operations (Ops) team to manage stand allocations and provide updates on the floor plan (FP).
• Collaborate with CX and Marketing teams to track and record all Value-Added Services (VAS) and sponsorship branding deliverables, including pre-event, app, website, and on-site/venue advertising.
• Ensure timely communication and updates to clients regarding their requests and deliverables.
• Assist in coordinating internal teams to ensure seamless execution of client requirements.

Qualifications & Skills:

• Bachelor’s Degreee
• Prior experience in client coordination, operations support, or events management is a plus.
• Proactive, Organizational and multitasking skills.
• Excellent communication skills, both written and verbal.
• Proficient in Microsoft Office and CRM systems.
• Ability to work collaboratively with multiple teams and meet deadlines.
• Reporting To: Senior Business Development Manager

Key Attributes:

• Detail-oriented and proactive problem solver.
• Strong interpersonal skills and client-focused mindset.
• Ability to work under pressure and manage multiple priorities.

Job Type: Full-time