Dispatch Officer

Job Summary:

We are seeking a responsible and organized Dispatch Officer to manage the timely dispatch of goods, coordinate deliveries, and ensure accurate order fulfillment. The ideal candidate should have strong coordination skills and experience in logistics, warehouse, or supply chain operations.

Key Responsibilities:

  • Plan, schedule, and coordinate daily dispatch of goods and materials
  • Ensure all outgoing shipments are accurately prepared and documented
  • Verify orders against invoices, delivery notes, and packing lists
  • Coordinate with warehouse/store teams for order picking and packing
  • Arrange transport and coordinate with drivers/couriers for deliveries
  • Track shipments and ensure timely delivery to customers/sites
  • Maintain dispatch records and update inventory systems accordingly
  • Handle delivery-related queries, delays, or issues efficiently
  • Ensure compliance with company policies and shipping procedures
  • Prepare daily dispatch reports for management review

Required Skills & Qualifications:

  • High school diploma or Bachelor’s degree in Logistics, Supply Chain, or related field
  • 1–3 years of experience in dispatch, logistics, or warehouse operations
  • Strong organizational and coordination skills
  • Basic knowledge of inventory and logistics processes
  • Proficiency in MS Excel and ERP systems preferred
  • Attention to detail and accuracy in documentation
  • Ability to work under pressure and meet tight deadlines

Preferred Qualifications:

  • UAE/GCC experience preferred
  • Experience in retail, FMCG, or distribution industry
  • Knowledge of transport coordination and routing is an advantage

Work Location: In person


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