The ideal candidate will be responsible for contacting debtors, negotiating payment plans, and ensuring timely repayment of debts while maintaining a professional and empathetic approach. This role requires strong communication skills, attention to detail, and the ability to work under pressure. As a Debt Recovery Agent, you will play a crucial role in maintaining the financial health of our organization. You will be expected to handle a high volume of outbound and inbound calls, emails, and written correspondence with clients who have overdue accounts.

Responsibilities

• Contact clients with overdue accounts via phone, email, and mail
• Negotiate repayment plans and settlements within company guidelines
• Maintain accurate records of all collection activities
• Monitor and follow up on payment commitments
• Provide excellent customer service while recovering debts

Must Have:-
– Strong negotiations skills
– Target oriented
– Capable of handling target pressure
– Able to work as per the given deadlines
– Problem solving skills
– Good written and verbal communication –

Education Requirements
– Minimum bachelor’s degree holder