Full job description

Title: Data Entry 1

Location: REMOTE to CST Candidates Only

Duration: 6 Months Contract

Start: ASAP

Shift: 8:00 AM – 5:00 PM CST – Monday – Friday

Qualifications:

• 1+ years of Data Entry & Processing Experience in Healthcare industry
• Typing Speed 70 WPM with 95% Accuracy – REQUIRED
• Close attention to detail with accuracy
• Excellent Computer Skills & Technical Proficiency (MS Excel, Word, Outlook, etc.)
• Highly Organized & Ability to Multitask
• Independent work, no distractions (focused on data entry/high volume), fast-paced, heavy workflow.
• High School diploma or equivalent required. Must have an on-hand copy of the degree or transcript

Job Description:

• Track and process various change request forms and doctor selection requests received through the member portal and other system queues, timely and accurately
• Process provider termination requests by performing membership moves and initiating termination letter requests to affected membership
• Manually process provider selections for members who cannot be assigned through the health plan’s auto-assignment system process
• Track and report provider selection errors demonstrated by call center representatives
• Retrieve and process all incoming returned mail
• Process all provider and member first-time claims