Full job description

About the Role
We’re looking for a sharp, reliable, and people-focused Customer Service Account Manager to join our fast-growing team in Port Saint Lucie. This is a full-time, in-office position where you’ll be the trusted voice for our existing clients. You’ll manage client accounts, deliver clear performance updates, provide strategic suggestions, and help retain and grow our client relationships.

If you love talking on the phone, enjoy helping businesses succeed online, and thrive in a structured, team-oriented environment, this is a great opportunity for you.

What You’ll Do

• Conduct scheduled calls with existing clients to review their online visibility, analytics, and dashboard performance
• Deliver clear, easy-to-understand reports and actionable recommendations
• Answer client questions, resolve concerns, and build strong long-term relationships
• Update client records, reschedule appointments, and keep everything organized in our systems
• Work closely with our team to ensure high client retention and satisfaction

What We’re Looking For

• Excellent phone communication skills and a professional, friendly demeanor
• Strong organizational skills and attention to detail
• Ability to multitask and stay calm in a busy environment
• Comfortable learning and using basic analytics tools (Google Analytics knowledge is a plus but we will train you)
• Proficient with computers and phone systems
• Reliable transportation and ability to commute to our Port Saint Lucie office daily

Benefits & Perks

• Starting pay of $560 per week (paid weekly)
• Professional development assistance and ongoing training
• Real opportunity to grow within the company
• Supportive team environment with clear systems and processes

Important Details

• This is NOT a remote position — must be able to commute to Port Saint Lucie, FL 34952 daily
• Full-time, Monday–Friday, in-office
• Immediate start available for the right candidate