Full job description

Under general supervision of the Food Service Manager, the Cook is responsible for preparing quality food service to patients, staff and visitors by providing the essential foods and non-food items for preparation of meals that include cleaning, sanitation, supply/inventory and safety information. Upholds the principles of WIHCC’s Vision, Mission and Value Statements. Maintains confidentiality of all privileged information at all times.

This list of duties and responsibilities is illustrative only of the tasks performed by this position and is not all-inclusive.

Essential Duties & Responsibilities:

• Maintains regular attendance and punctuality.
• Adheres to patient food production and meal service schedules.
• Ensures all WIHCC and Hospital Accreditation agency and other regulatory requirements governing the food service department are met; USDA, OEH, FDA, UNSDS.
• Works as a team leader with limited leadership duties, under the direction of the Food Service Manager.
• Follows instructions using policy and procedures, and using good judgment in prioritizing food production duties and work objectives, planning and organizing time and steps to maximize outcomes.
• Assists and maintains department food and non-food budget related processes and goals.
• Provides meal preparation, meal production, meal delivery, food/non-food inventory and keeping the department cleaned and sanitized.
• Prepares, cooks, serves foods for complex diets based on menus, production sheets, nutritional system, cardex information, Physician/Registered Dietitian requests
• Plans, coordinates, prioritizes, schedules and observes time management to ensure all meals are accomplished.
• Evaluates timeliness, quality, flavor, appearance and as served of prepared foods and conformance to departmental standards.
• Applies food preparation principles understanding of the physical changes that occur during the processing and cooking of food.
• Reviews menu and standardized recipes with other food service employees to assure that all food items are made and served correctly and on time. Assist in training employees and advises them on work improvement methods.
• Orientates new employees with food service methods.
• Works closely with the Clinical Dietitians, Health Technicians, Food Service Staff and Food Service Management to accomplish the goals and objectives of the department.
• Maintains and updates patient Food Allergies and Food Intolerance, from the diet office and Dietary staff. All Food Allergies and Food Intolerances will be noted on to the food production sheets and food recipes.
• Coordinates daily huddle/meeting with the food service staff and the Dietary Office Clerk to update patient food production changes or substitutions, food allergy/tolerance, new/discharged inpatients and inpatients room changes.
• Modifies recipes, food production and yield adjustments amounts based on food production sheet(s), history and potential for patients/customer participation.
• Manages food preparations and forecast upcoming events. Plans with the Assistant Food Service Manager to meeting patient care services, cafeteria meals and special events.
• Applies food preparation principles and a practical understanding of processing, cooking, storage methods, and hot/cold holding of foods.
• Documents all food production/menu substitutions and notifies other pertinent parties of the substitutions immediately, following the policies and procedures of the department.
• Adheres to department Food Temperature policy and procedures for proper cooking temperatures.
• Documents and maintains records of food waste, food temperatures, refrigerator/freezer temperatures, dishwasher/three compartment sanitizer PH level, and HACCP etc.
• Monitors and maintains a safe working environment for all employees. Observing sanitation and providing supplies for hand washing, personal protective equipment (PPE); gloves, goggles, face shield, apron etc.
• Maintains data/documentation required for the Hospital Accreditation, Infection Control, Office of Environmental Health, I-Star and assists with data collections, as needed.
• Initiates and submits work orders as problems are identify with food service equipment, food services area and utilities.
• Assists with supply inventory when the Assistant Food Service Manager is unavailable. Orders, receives and checks food deliveries using proper procedures as required by the department.
• Requires completion of tasks or duties assigned by a supervisor.
• Upholds all principles of confidentiality and patient care to the fullest extent.
• Adheres to all professional and ethical behavior standards of the healthcare industry.
• Adheres to WIHCCs Personnel Policies and Procedures, departmental policies, rules, and regulations.
• Interacts in an honest, trustworthy and dependable manner with patients, employees, visitors, and vendors.
• Possesses cultural awareness and sensitivity.
• Maintains compliance with all Human Resources requirements.
• Performs other duties as assigned.