Full job description

Purunity is a customer-centric company, growing with the purpose of contributing to the sustainability of our planet through better water and air care.

We believe health is life and life is at best when the quality of its essentials such as water and air is improved. Hopefully, in a short while, we envision expanding the Purunity community to each and every corner in the GCC, so that everyone can enjoy improving their quality of life with the ultimate form of drinking water, indoor air and shower experience.

At Purunity, we are continually looking for talented people who can perform and thrive in a fast-paced, creative workplace. We would like to extend a warm welcome to a Debt Collection Officer at Purunity.

Responsibilities

• Contacting customers or clients who have outstanding debts or payments.
• Sending payment reminders, invoices, or statements to customers.
• Recording payment information accurately and updating customer accounts.
• Resolving payment discrepancies and addressing customer queries related to billing or collections.
• Following up on delinquent accounts through phone calls, emails, or letters.
• Maintaining accurate and up-to-date records of collection activities.
• Liase with relevant departments/colleagues whenever required.

Requirements

• Degree/ Diploma in any is preferred
• 2 years of experience as recovery officer
• Excellent English verbal and written communication skills.
• Good negotiation and persuasion skills
• Experience in working with targets and tight deadlines
• Great interpersonal skills