Job details

Here’s how the job details align with your profile.

Pay

• $17 – $18 an hour

Job type

• Part-time
• Full-time

Shift and schedule

• Weekends as needed
• Evenings as needed
• Holidays

 

Location

Estimated commute

Job address

300 3rd Street, Niagara Falls, NY 14303

 

BenefitsPulled from the full job description

• Health insurance
• Paid time off
• Employee discount
• Vision insurance
• Dental insurance

 

Full job description

Overview
Join our dynamic team as a Club Lounge Attendant, where your energy and enthusiasm will create a welcoming and luxurious experience for our guests. In this role, you will be the heartbeat of the lounge, ensuring every visitor feels valued, comfortable, and pampered. Your proactive approach and attention to detail will help deliver exceptional service that elevates our guests’ stay and fosters a vibrant, inviting atmosphere. This paid position offers an exciting opportunity to be part of a world-class hospitality environment dedicated to excellence and guest satisfaction.

Responsibilities

• Greet guests warmly upon arrival, providing a friendly and professional first impression
• Assist guests with check-in and check-out procedures efficiently and courteously
• Maintain cleanliness and organization of the lounge area, ensuring it is inviting at all times
• Serve food and beverages promptly, adhering to quality standards and presentation guidelines
• Respond promptly to guest inquiries, requests, or concerns with positive solutions
• Monitor lounge amenities and supplies, restocking items as needed to ensure seamless service
• Collaborate with team members to uphold safety standards and deliver a memorable guest experience

Skills

• Excellent communication skills with a friendly, energetic demeanor
• Strong attention to detail and organizational abilities
• Ability to multitask efficiently in a fast-paced environment
• Knowledge of food safety standards and beverage service best practices (nice-to-have)
• Previous experience in hospitality or customer service roles (preferred)
• Ability to work flexible hours, including evenings, weekends, and holidays
• A proactive attitude with a passion for delivering outstanding guest service