Full job description

• 508610

• Amherst, Massachusetts, United States

• Food Service & Hospitality
• Non-Benefited
• On Site

• Temporary/Non-Benefited

• Opening on: Apr 1 2026
• Closing on: Jul 31 2026

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Title: Clerical Assistant (Summer Conference Housing)

Executive Area: Administration and Finance

College/School/MBU: Auxiliary Enterprises

Department: Conference Services

Work Location: Amherst

Schedule: Part Time

Work Arrangement: Onsite

Job Summary

Performs desk clerk functions in a residence hall registering guest, assigning accommodations, receiving payments. Makes security tours of facility, keeps records, and provides information. Performs related work as required.

Essential Functions

Welcome guests, assign accommodations, complete housing folios during check-in and check-out of conference.

Receive and record room payments using established procedures and forms.

Receive and record key deposits and issue room keys to guests during check-in; return key deposits and collect room keys during check-out of conference.

Monitor and periodically tour facility to check on welfare of conferees and security of dormitory; shut and lock out dormitory doors.

Provide general information to conferees i.e. where to park, dining hall location and hours, area restaurants, local area information.

Resolve complaints regarding accommodations, make appropriate adjustments, report problems or complaints to the supervisor in charge.

Maintain a dormitory log book with detailed record of occurrences during work shift.
Be responsible for the dormitory master key and room keys.

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