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Job Description: Job Summary: The Front Office Associate will be responsible for providing exceptional customer service to guests and visitors, handling administrative duties, and assisting with various tasks in a professional and efficient manner. The ideal candidate will be able to multi-task, work well under pressure, and have excellent communication skills. Key Responsibilities: Desired Skill…

Full job description The person must possess management skills and experience in both front and back of the house. Must know how to oversee Dine-in and over the counter operations, check in with customers and balance seating capacity. Back of the house management experience is also essential, oversee food prep and make sure we comply…

Restaurant captains are responsible for providing high-quality customer service to restaurant guests and patrons. Key Duties and Responsibilities SKILLS, EXPERIENCE & EDUCATIONAL REQUIREMENTS

Full job description Guest Relations Agent (Russian Speaker) A Guest Relations Team Member engages with our VIP Guests throughout the entire hospitality experience. From check-in to check-out, the Guest Relations Team is always prepared to respond to VIP Guest requests at concierge, during promotional activities, and more. What will I be doing? As a Guest…

Full job description Order Taker – In Room Dinning An In-Room Dining Order Taker is responsible for efficiently taking guest orders for food and beverages, ensuring accurate and prompt service. Their role is vital in delivering exceptional guest experiences while supporting the hotel’s commitment to service excellence and financial profitability. What will I be doing?…

Full job description Job Overview We are seeking a proactive and results-driven Duty Manager to join our leadership team. As a Duty Manager, you will oversee the daily operations of the hotel, ensuring the highest standards of service and guest satisfaction while supporting the team in achieving their goals. Key Responsibilities Requirements Company Benefits: Job…

POSITION SUMMARY Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space…

POSITION SUMMARY Inspect guest rooms, public areas, pool, etc. after being cleaned by Housekeeper to ensure quality standards. Run sold room reports, verify room status, determine discrepant rooms, prioritize room cleaning, and update status of departing guest rooms. Assist Housekeeping management in managing daily activities. Act as a liaison to coordinate the efforts of Housekeeping,…

POSITION SUMMARY Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate. Explain guarantee, special rate, and cancellation policies to callers. Accommodate and document special requests. Answer questions about property facilities/services and room accommodations. Follow sales…