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Job Description OVERVIEW/BASIC FUNCTION: Responsible for the management of all aspects of the Front Desk functions, in accordance with hotel standards. Directs implements and maintains a service and management philosophy which serves as a guide to respective associates. RESPONSIBILITIES: a. All hotel features/services, hours of operation. b. All room types, numbers, layout, decor, appointments and…

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What will I be doing? As a Reservation Agent, you will serve as the first line of inquiry for room reservations within the hotel. A Reservation Agent is responsible for offering excellent customer service, options, and other solutions to meet Guest and customer needs. Specifically, a Reservations Agent will perform the following tasks to the…

Job Description The Guest Relations Manager is responsible for ensuring exceptional guest experiences by managing all aspects of guest services and relations. This role involves handling guest inquiries, resolving complaints, coordinating special requests, and maintaining high standards of hospitality to enhance customer satisfaction and loyalty. The Guest Relations Manager will be reporting directly to the…

POSITION SUMMARY Activate room keys using electronic key machine and reissue new room keys to guests as necessary. Communicate to appropriate staff that there are guests that are waiting for an available room. Advise guest of any messages received for them and send to room if required. Accommodate requests for room changes when possible. Supply…

Full job description Guest Services Executive (Front Desk) – Conrad Abu Dhabi Etihad Towers A Guest Services Executive provides reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required. What will I be doing? As Guest Services Executive, you will provide reception services for Guests…

Full job description The Restaurant Supervisor will oversee daily front-of-house operations, ensure excellent customer service, and support the Restaurant Manager in managing staff and maintaining smooth operations. The role includes supervising the team, handling guest concerns, maintaining hygiene standards, and ensuring the restaurant delivers a consistent and high-quality dining experience. Key Responsibilities: Job Type: Full-time

Full job description Front Office Supervisor A Front Office Supervisor assists in management of daily Front Office operations and works with customers and Guests as part of a project used to demonstrate capabilities required in the hotel management sector. What will I be doing? As a Front Office Supervisor, you will assist in management of…

KEY RESPONSIBILITIES Experience Needed KEY COMPETENCIES Required Skills Soft skills Time Management, Effective Communication, Interpersonal Skills Data and AI Data Entry IT Software Opera Cloud