About the Role

• Ensure the departmental operations manual including policies, procedures and task lists as well as Government Regulations is followed.
• Ensure that the cashiering duty is performed effectively.
• Ensure to be well groomed and maintain the standards lay down by the hotel.
• Actively informs guests about and facilitates bookings of Marine Animal Adventures, as revenue extensions to the Lost World Aquarium experience, as well as Aquaventure, where applicable.
• Be poised and in constant state of readiness when interacting with guests at the Lost World Aquarium points of Sale
• Ability to stand attentively for long periods and work indoors and outdoors based on operational needs.
• Ensure to report for duty well in time. If unable to report to work, inform the Mgr, Lost World to ensure that the shift is covered.
• Ensure that the cashier prepare proper reports and deposit the collection accurately. All the voids and discounts are with proper approval and backups.
• Ensure that the entire credit sale documents, voids, discounts, Meal vouchers, valet tickets are remitted to the finance on a daily basis and accurately.
• Collect sufficient change money and other required stationary before starting the shift.
• Ensure that the float given for cashiering duties is intact at the end of the shift.
• All overages and shortages should be properly documented and reported to the Mgr, Lost World.
• Ensure all records are appropriately filed for ease of future reference, tidiness and for audit purposes, and utilize storage as much as possible taking into consideration all relevant Government Regulations
• Bring to the immediate attention of the Mgr, Lost World any matters which appear to represent a material non-compliance with contractual agreements, possible fraud or irregularity, violation of laws or regulations, or significant deficiencies in internal control.
• Liaise with other departments as appropriate to ensure the smooth running of the Resort operations, that there is complete communication flow and a positive working environment for the overall Resort
• Ensures a complete understanding and adheres to the policies within the Employee handbook and all division/ department policies.
• Attends meetings and trainings as requested.
• Keep current with the Company’s facilities, events and related services.
• Undertake any other assignments as reasonably issued by the Management.

About You

• Strong interpersonal skills.
• Organizational skills.
• Strong administrative abilities.
• Ability to have a strong customer focus.
• Leadership abilities.
• Strong communication skills.