Full job description

Job Description Summary

Performs food outlet counter service, cashier and host duties as required. May be responsible for food and beverage order taking, minimal food preparation and/or packaging, and delivery.

Essential Duties and Responsibilities (other duties may be assigned)

• May perform food and beverage counter service including order taking, packing and food delivery.
• Input and control ordering through register for each transaction, maintaining accountability for all food and drinks served.
• Ensure bank is counted and balanced with cage.
• Seat guests in a prompt, friendly and efficient manner while ensuring equal distribution of guests among servers.
• Answer phones and directs calls appropriately.
• Handle initial complaints and inform manager on duty.
• Remain up-to-date on food and beverage offerings and hours of operation for all F&B outlets.
• Provide excellent guest service to both guests and internal clients.
• Must adhere to all Tribal Ordinance, Regulations, and the ACCRS and SRC System of Internal Controls, and Standard Operating Procedures.