Full job description

Job Purpose:
Responsible for handling customer transactions, processing payments accurately, maintaining cash records, and providing excellent customer service while ensuring smooth cashier operations.

Key Responsibilities:

• Handle cash, credit card, and other payment transactions accurately.
• Operate the POS system and issue receipts to customers.
• Receive payments, provide correct change, and maintain cash accuracy.
• Prepare daily cash reports and perform cash reconciliation at the end of the shift.
• Assist customers with inquiries regarding payments, invoices, and services.
• Maintain a professional and friendly attitude while dealing with customers.
• Ensure proper handling and security of cash and company assets.
• Process refunds, exchanges, and payment adjustments as per company policy.
• Maintain cleanliness and organization of the cashier counter.
• Coordinate with other departments to ensure smooth customer service.
• Report any cash discrepancies or transaction issues to the supervisor.
• Follow company procedures related to cash handling and financial controls.

Requirements & Skills:

• Previous experience as a Cashier or in a customer service role is preferred.
• Basic knowledge of POS systems and cash handling procedures.
• Good numerical and communication skills.
• Attention to detail and accuracy.
• Honest, reliable, and trustworthy.
• Ability to work under pressure in a busy environment.
• Basic computer skills.