Full job description

We’re Sonesta International Hotels.
The 8th largest hotel company in the U.S.—and growing fast.

An epic blend of full-service and focused hotels in major cities, Sonesta’s uniquely diverse portfolio of owned, managed, and franchised properties makes us everywhere you want to be. Driven by the human side of hospitality, we deliver service with passion, loyalty with purpose, and experiences that truly connect.

Together We Thrive—bringing quality, value, and amazing hospitality to every guest, every stay, across 1000+ properties in eight countries and counting.

Job Description Summary

The Cashier (Bartender/Barista) will prepare and serve hot or cold beverages, such as coffee, espresso drinks, blended coffees, or teas, and alcohol beverages. This also includes serving, taking orders for baked goods and sandwiches. The Counterperson (Bartender/Barista) will also describe menu items to guests or suggest products that might appeal to them. Order, receive, or stock supplies or retail products and provide room service for the guests.

Job Description

Special Qualifications, Education or Licenses:

High School Diploma or equivalent

Food Handler Certificate required

TIPS Alcohol Certification

Minimum one year of experience as a cashier, bartender, barista and prior experience in customer service preferred

Must speak, read, and understand English fluently and clearly

Must be able to work nights, weekends and holidays

Essential Elements:

Ability to lift and move approximately 15 pounds, including setting and storing in overhead areas

Ability to carry out all safety and emergency procedures, (for example fire, crowd control, inclement weather, and bomb threats)

Ability to bend, squat, kneel, climb, and reach daily

Ability to effectively utilize point of sale equipment

Ability to perform tasks requiring sustained repetitive motion and/or fine motor skills, (for example: answering phones, using calculators, etc.)

Ability to work in extreme temperature

Ability to communicate clearly and effectively with guests regarding menu items, (including beverages, delivery times, etc.)

Ability to communicate with guests and be able to direct/escort them to the various facilities and functions within the hotel

Ability to perform basic arithmetic, including the use of percentages.

Ability to read and write effectively

Ability to read or understand diagrams and count

Ability to sustain direct contact with the public; must establish a high degree of customer service and a high volume of interaction with guests and staff

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