Full job description

Providing quality customer service everyday. Able to run fast and efficient cash register operations. Observes customer traffic and calls for additional service as needed.

Responsibilities/Skills/Experience Requirements

JOB DUTIES/RESPONSIBILITIES:

• Ensures customer care and selling are #1 priority
• Able to run a cash register quickly and efficiently.
• Has a strong understanding of precise register functions, including how to process all transactions and forms of tender as well as layaway payments.
• Prepared to serve the customer with a positive attitude at all times.
• Maintains register station by replenishing supplies, cleaning and straightening work area
• Knowledge of store, services, and locations of merchandise.
• Practices operation invitation and positive customer interactions.
• Observes customer traffic and calls for additional service as needed to provide efficient customer service.
• Makes eye contact, smiles, greets and offers help to every customer.
• Assists in handling and resolving customer issues and complaints.
• Thanks the customer for shopping at Kmart and invites them back.
• Maintains a friendly and courteous demeanor while providing fast and efficient service to customers.
• Teaches, models and leads ways to satisfy customers.
• Assists in training fellow associates in checkout procedures.
• Follows corporate guidelines relating to MC&C and known loss merchandise.
• Facilitates dialogue between front-line associates and the store leadership team.
• Use the P.A. system effectively to promote advertised goods.
• Call for carryout if the customer would like help loading heavy merchandise into their vehicle.

REQUIRED SKILLS:

• Strong reading, writing, oral, and arithmetic skills.
• Able to lift and move merchandise, typically a minimum of 20 lbs.
• Repetitive bending, lifting, stretching and reaching.
• Ability to be cross-trained.
• Ability to stand for long periods, typically 4 to 5 hours at a time.
• Must possess a positive and friendly demeanor and be able to engage customers in friendly conversation to build customer relationships.

JOB REQUIREMENTS:

• Less than one year of related experience
• 16 years of age or older

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