Full job description

Responsibilities

• Greets customers including answering phones and directing customer inquiries to appropriate party.
• Answers routine billing questions/issues from customers
• Assists in the opening and closing of the store which includes and but not limited to cash handling and deposits.
• Completes, processes, and maintains applicable paperwork and records.
• Manage the daily till (Cash/Deposit) and till procedures.
• Handle goods and deliver them to the clients.
• Optimize greeting (Greetings/Department at the end of the sales transaction)
• Effectively train and direct the activities of cashiers assigned to the front end and set the standard for customer service.
• Accurately perform opening and/or closing functions and maintain cash office files and reports.
• Provide on-the-job training to the junior cashiers.
• Accepts cash, cheques, wire transfers or credit cards for payment and completes cheque and credit card transactions according to established procedures and guidelines.
• Ensure register/counter areas are neat and stocked with necessary supplies.
• Identify prices of goods using memory or a scanner
• Enter transactions in the cash register and provide customers with the total bill.
• Sort and count currency and coins
• Issue receipts and change to customers.
• Count money at the end and beginning of each shift.
• Process credit card and check payments
• Perform the duties of customer service representative when required.
• Assist in stocking shelves, rotating merchandise, and marking prices.