Full job description

Site Manager – Rich’s Car Wash

Rich’s Car Wash, a family-owned regional express car wash company with 45+ locations across 6 states, is seeking a Site Manager to lead one of our locations as we continue to grow. Site Managers are responsible for driving sales performance, leading high-performing teams, and delivering an exceptional, customer-first car wash experience every day. This role is ideal for a confident, hands-on leader who understands how to motivate teams, grow revenue, and maintain operational excellence in a fast-paced service environment.

Why This Role Stands Out

• $60,000+ total annual compensation (salary + monthly bonuses)
• Real growth and promotion opportunities
• Paid, hands-on management training
• Free car washes, PTO, recognition & rewards
• Health, dental & 401(k) with company match
• RELOCATION ASSISTANCE/SIGNING BONUS FOR QUALITY CANDIDATES

Key Responsibilities:

• Lead all daily operations of the site, ensuring safe, efficient, and profitable performance
• Drive sales growth through strong customer engagement, membership sales, and upselling
• Coach, train, and develop team members to deliver consistent, high-quality service
• Create a positive, accountable team culture built on strong leadership and clear expectations
• Manage labor, scheduling, and staffing to maximize productivity and control costs
• Maintain site standards for cleanliness, equipment readiness, and curb appeal
• Resolve customer concerns promptly while reinforcing a customer-first mindset
• Track and respond to performance metrics including sales, memberships, labor, and customer satisfaction
• Ensure compliance with company policies, safety standards, and operational procedures

What We’re Looking For:

• Proven leadership ability with experience managing and motivating teams
• Strong sales mindset with the ability to coach employees on selling memberships and services
• Excellent communication, problem-solving, and decision-making skills
• Ability to adapt quickly in a high-volume, customer-facing environment
• Prior car wash experience is welcomed, but not required
• Candidates with restaurant, hospitality, retail, or quick-service management experience are strongly encouraged to apply
• Mechanical aptitude or willingness to learn car wash systems and equipment
• Valid driver’s license and reliable transportation

WE NEED strong leaders who can balance people development, sales performance, and operational excellence. Site Managers play a critical role in our mission of treating every customer like family while delivering the best car wash experience in the industry.

We’re looking for driven, team-oriented individuals who want to build a career, earn a competitive wage, and grow with a family-oriented, customer-focused company. If you’re a sales-minded leader who thrives on coaching teams and delivering results, we’d love to hear from you!